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Glow Lab
Glow Lab

Virtual Consultation

You came to the right place.

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You are the hero in your wellness journey. We’re honoured to serve as your guide.

Our business model is grounded in the fact that skincare and haircare is an evolving journey; one you shouldn’t have to navigate alone. Our passionate team takes the fear out of the process, and listens to both understand your goals, and bolster your decisions with expert insight based on years of experience.

Selecting your products should feel empowering. Our team provides deep knowledge as industry leaders and experienced estheticians and hair experts to elevate the purchase process, and align the wonderfully effective, high-quality products you use to an over-arching wellness plan.

We invest time, insight, energy and attention to partner with you, and nourish your skin, body and hair with today and tomorrow in mind. After all, aging is a privilege. Growth is a gift. You—and your skin, body and hair—deserve the very best guidance and support. Refuse to settle for anything less.
You are the hero in your skincare journey.
Book a virtual consultation with one of our experts to get started
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We get down to the nitty gritty

We get down to
the nitty gritty.

Here’s what you can expect from our virtual consultations:

  • A thorough analysis of your current regimen, lifestyle habits, concerns and objectives.
  • Product recommendations sent to you by email with the exact step by step routine we recommend for you, daily (morning and evening) and weekly.
  • Alternative product recommendations; we know that price, packaging and ingredients might be a deal-breaker for you, so we like to give you some options!
  • Access to one of our experts who can answer any of your questions, follow up about your results and offer continuous support throughout your wellness journey.

How does it work?

Book an appointment at your convenience, from the comfort of your very own home. Upon booking, you’ll be prompted to complete a quick 5-minute questionnaire so we can get to know you and your concerns, prior to your appointment. This will ensure time is maximized and our experts professionals best understand your key concerns and objectives.
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The Menu

Unsure which consultation type you should book?

Our Skin Quiz can help.

DO THE QUIZ
Our Skin Quiz can help

Frequently
Asked Questions

Okay, I’m considering a BSE skincare consultation. What should I expect?

Great listeners. Experienced professionals. Personalized advice. We’ve poured a lot of thought into our skincare consultations to ensure they feel easy, breezy, valuable and? Fun. Our skincare consultants kick things off by seeking to understand your existing skincare routine, finding out what you love about your body, and learning more about any concerns you may have. Then, we talk through recommendations, advice, and a customized selfcare plan that puts your skin at the heart of good health.

What kind of skincare questions will the BSE consultant ask?

Making the most of our time together means getting specific about your skin. Our skincare consultants do a thorough analysis of your current skincare regimen. Expect questions about lifestyle, nutrition, hydration, selfcare, product, and routine. We’ll also dig into your specific skincare concerns, and any particular skincare goals you may have.

Do BSE consultants cater to all budgets?

Absolutely. Price, packaging, ingredients: we understand that each of these priorities matters when you’re making skincare decisions. We always provide a range of options so you can prioritize your skincare, in ways that work within your budget.

I see a lot about ‘professional skincare products’ on your site. What does really mean?

Professional skincare (or haircare) products are those recommended through experts in the industry. From salons, spas and medispas to clinics or the doctor’s office: these are the products that leading professionals choose. And we’re proud to offer them right here at BSE.

Is this a one-and-done skincare consultation, or will I keep in touch with BSE?

We’re in this together. Tap into your BSE skincare consultant wherever, whenever. Book follow-ups. Schedule check-ins. We want to hear any skincare questions as they arise, track your skincare progress, and see amazing take shape.

How long will I spend with my BSE skincare consultant?

That depends on you. We always begin skincare consultations with a quick, five-minute questionnaire to understand your skincare goals. From there, a typical skincare consult could run anywhere from 20 to 40 minutes.

I see that BSE also offers haircare products. Do your consultants provide haircare guidance and advice, too?

We sure do. Watch this space for virtual haircare consultations, coming soon.

How do I know if a BSE skincare consultation is right for me?

The short answer is: a skincare consultation is right for anyone and everyone. Whether you’re new to skincare routines, looking to step up your skincare game, or already well into the journey, our BSE skincare consultants can help. We all have skin. The way we care for it fuels our overall health. At BSE, we love to help you achieve that, and so much more.

I have so many skincare products, and no clue whether they’re right for me. Is that something I can learn through the Glow Lab?

Yes. Our BSE skincare consultants will be happy to run you through our advanced skin analysis to understand your relationship with skincare products — and ensure you’re making the most of them from day to day.

It’s the application for me. Do you offer insight on product use?

Our BSE skincare consultants love to help you enjoy a virtual treatment, all from the comfort of your own home. Book a skincare consultation. Bring your products. Let us walk you through the best way to apply them. It’s that easy (and fun).

I’m down to try a skincare consultation. Which kind of consult should I choose?

Try out our BSE Skin Quiz. Book accordingly. Also? Don’t worry. We can always tweak the direction of your skincare consultation at our first meeting.