"Very disappointing customer service. I received the wrong item in my order, and instead of resolving the issue quickly by simply sending the correct product, the store made the process unnecessarily complicated. They insisted that I ship the incorrect item back first and then stated they would maybe send the correct item after they review and approve the return. This puts all the inconvenience and risk on the customer, even though the mistake was entirely theirs. At this point, I didn’t even bother mentioning that the cap on one of the shampoos I received was broken - I just wanted the correct item I originally paid for. What should have been a simple, customer-friendly fix turned into a frustrating and time-consuming process. Definitely not the level of service I expect, and I won’t be ordering again."
Description
- Grade-A serum
- Made in Canada
- Offers significant results without harmful ingredients
- Clinically tested
- Recommended by dermatologists
- Improves lash and brow health, thickness and fullness
- Results within 7-21 days with daily use
- Made with 7 ingredients
Shipping & Returns
- Standard free shipping on orders over $99
- Standard and express shipping options available at checkout
- Standard shipping time is between 1–5 business days
- Pause, change or cancel your subscription after your first renewal
- Returns of unopened and unused products accepted up to 30 days
- See terms & conditions for more information
Ingredients
How to Use
Revitalizing Lash Serum
CODE: BSE15
*EXCLUSIONS: AlumierMD, Augustinus Bader, Biologique Recherche, Biophora, Davincia, Davines, Dr. Barbara Sturm, EltaMD, Eminence, Esthederm, Gelcare, iS Clinical, Laboratoires Dr. Renaud, May Lindstrom Skin, Moroccan Oil, Obagi, Olaplex, Proderm, Skinceuticals, SkinBetter Science, TiZO, U Beauty, Valmont, ZO Skin Health, Bundles, Limited Edition Kits & Sets, Glow FIX Boxes & products in the Liquidation category.
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Overall rating: 2.6666667 / 5 from 3 reviews.
AI Generated Review Summary
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Review highlights
Reviews
Waiting for results
"It goes on nicely. It’s too soon to tell if there is any change, but I am hopeful."
good for sensitive eyes
"It is my first time trying this serum and I can see a difference in my eyelashes but not enough to give it a five-star. Maybe it takes some time to see great results, very gentle on sensitive eyes."
Q&A
- Can you use this product when pregnant?
- Hello, Products are not tested on pregnant or breastfeeding women. If you are concerned, we suggest your consult with your Doctor. Thank you! The BSE team
